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Working to Keep Our Communities Healthy and Connected

One-Stop Communications and Cricket Wireless provide customers with reliable connectivity to the world, and award-winning service when you walk in our stores, talk to us on the phone, or visit our website. As a part of this, we always do our best to ensure that we provide a safe environment.

We know how important our service is to the communities we serve, and we are committed to continuing to be there for you. In that spirit, we’ve been working around the clock to ensure our stores are responding appropriately to the COVID-19 pandemic. 

Fees Waived for Customers Financially Affected by COVID-19 – 3/23/2020Cricket is committed to keeping our customers connected to family, friends, and the latest information. To help customers affected financially by the COVID-19 pandemic, we are now waiving processing fees for IVR payments and service reactivation. Customers can pay their bill by phone through Cricket’s Interactive Voice Response (IVR) system. Reactivation fees can be waived for customers impacted financially by COVID-19 by calling Cricket customer care at 1-800-CRICKET (274-2538) or 611 from their Cricket phone.

What We’re Doing to Provide a Safe EnvironmentOur frontline employees care about your health, which is why we ask them to:

  • Disinfect their workspace after every customer interaction
  • Wipe down all displays and hard surfaces multiple times a day
  • Pay extra attention to sanitizing common areas
  • Quickly report if they are not feeling well.

How you can get all of the goodness from Cricket Wireless from home
We offer multiple options to connect with us if you have concerns about going out in the community or are unable to make it to a store. The easiest way to stay in touch with us is on the MyCricket app, which allows you to pay your bill and check your data usage. If you don’t have that you can download it here or here. 

How you can keep your personal devices safe
Here’s a few extra tips to help keep you healthy and connected using your own devices:

  • Keep your device clean. Spray a non-abrasive or alcohol-based (70% isopropyl) disinfectant directly onto a soft lint-free cloth and wipe down your device while it is powered down and unplugged.
  • Share things like photos through text messages instead of passing your phone around.
  • Since devices can collect germs, avoid putting your device on public surfaces and try to use a Bluetooth device or a hands-free headset to minimize physical contact with the device.

​For more information on how to protect yourself from COVID-19, visit the Centers for Disease Control and Prevention website..

Cricket Wireless Ranked #1 in J.D. Power 2020 Wireless Purchase Experience Non-Contract Full-Service Study Volume 1

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Cricket lands its third J.D. Power Award for Purchase Experience out of the last four studies

ATLANTA, Feb. 20, 2020 — J.D. Power released its 2020 U.S. Wireless Purchase Experience Non-Contract Full-Service Study Volume 1, and Cricket Wireless, with 855 points, earned the top spot among all non-contract full-service carriers. This is the second time in a row Cricket has finished first in the Purchase Experience study and is Cricket’s third J.D. Power award out of the last four Purchase Experience studies.

Atlanta-based Cricket Wireless earned this award by outscoring the non-contract full-service industry average by 9 points, according to the study.
“2019 was quite a year and 2020 is already starting off with a big win” said John Dwyer, President of the AT&T Prepaid Portfolio (which includes Cricket Wireless). “Our job isn’t just to sell phones, it’s about building relationships with our customers while providing them the best value. This award is a direct reflection of how our customers feel about us.”

Dwyer added, “It’s not a coincidence that Cricket won this award. The AT&T Prepaid Portfolio has been the fastest-growing prepaid provider since 2017. Great experiences lead to customer loyalty and growth.”

Now in its 17th year of publication, the U.S. Wireless Purchase Experience Non-Contract Full-Service Study evaluates the experience of customers who use any one of three purchase channels: phone calls with sales representatives, visits to a retail wireless store, or online/website.

The studies measure purchase experience satisfaction in six areas (in order of importance): store sales representatives, website, offerings and promotions, phone sales representatives, store facility, and cost of service.

The studies were fielded from July through December 2019. For J.D. Power 2020 award information, visit jdpower.com/awards.

About Cricket Wireless
Cricket is focused on inspiring smiles, one meaningful connection at a time. We offer an easy and high-quality wireless experience on our reliable nationwide network. Our affordable, straightforward service plans include monthly taxes and don’t require an annual contract. Our customers also enjoy basic to top-brand phones at affordable prices. AT&T’s Prepaid Portfolio, which includes Cricket Wireless, is the nation’s fastest-growing prepaid provider since 2017*. Smile. You’re on Cricket.

Source: https://www.cricketwireless.com/newsroom/news-release/JD-Power-third-purchase-experience-award.html

Lewisburg – The happier network is here.

Our newest Cricket Wireless location is now open in Lewisburg! Stop in to say hello and check out why we are the happiest place in the wireless world! With unlimited plans, no annual contracts, all-in prices, and a reliable network, you simply can’t beat Cricket Wireless. Let us show you how much money you can save with Cricket!

We are hiring full and part-time Cricket Wireless Advocates. Apply online at https://www.onestop.biz/careers.html

Shake your tail feathers!
​Shake your tail feathers! We’re grateful for you this turkey day—thank you for always giving us something to smile about! We are closed Thursday, November 28th for Thanksgiving and will reopen Friday morning with some incredible deals you will not want to miss!

Happy Thanksgiving!

Cricket is the Go-To Carrier for Holiday Shopping with Unprecedented Lineup of Free Smartphones

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Starting Friday, November 22 Cricket will offer the most free devices it’s ever made available during the holiday season. Consumers who switch to Cricket Wireless can choose from the following deals*:

  • A Motorola moto g7 SUPRA with a $60 unlimited plan, or a LG Stylo™ 5 on a $60 unlimited plan starting December 2.
  • Customers who sign up for a $55 or $60 unlimited plan can choose a free Samsung J2 Pure, LG Escape® Plus, Alcatel Onyx™ or Nokia 3.1 C.
  • Customers who sign up for a $30 rate plan are eligible for a free LG Fortune® 2, Cricket Icon or Alcatel INSIGHT™.

Along with this lineup of free devices, new and existing customers can also enjoy our Black Friday deals on the Nokia 3.1 Plus for $39.99 and the LG Stylo 5 for $79.99.

For more on Cricket’s monthly rate plans, special pricing and product lineup, visit one of our Cricket Wireless stores.

About Cricket Wireless
Cricket is focused on inspiring smiles, one meaningful connection at a time. We offer an easy and high-quality wireless experience on our reliable nationwide network. Our affordable, straightforward service plans include monthly taxes and don’t require an annual contract. Our customers also enjoy basic to top-brand phones at affordable prices.  AT&T’s Prepaid Portfolio, which includes Cricket Wireless, is the nation’s fastest-growing prepaid provider since 2017**. Smile. You’re on Cricket.

Cricket is a subsidiary of AT&T Inc. Coverage not available everywhere. © 2019 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo are trademarks under license to Cricket Wireless LLC.

* First month service charge and tax due at sale. New-line/port-in pricing avail. Once every 90 days. Activ. (in-store, $25/line) & add’l fees may apply. Restr’s apply. See cricketwirelesss.com for details.

** As of third quarter 2019 earnings.

Cricket is a subsidiary of AT&T Inc. © 2019 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo are trademarks under license to Cricket Wireless LLC.

SOURCE Cricket Wireless

Calling All New Customers: Bring Your Device to Cricket this Holiday for “Unlimited” Wireless Savings

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Just in time for the holidays, Cricket Wireless is serving up our fastest unlimited speeds paired with the device you love—a potluck of sorts for new customers. Simply bring your own compatible device, activate a new line of service, and Cricket will give you our Unlimited BYOD Plan for just $40 a month. No calories, no fuss—just cost-saving goodness.

You can also choose to add a mobile hotspot for $10 a line, per month.* And since you clearly love your device, consider protecting it from loss, theft, accidental damage and more with Cricket Protect ($7/month) or Cricket Protect Plus ($10/month).**

Cricket’s special $40 Unlimited Plan runs from November 22 through January 30.

For more on Cricket’s other monthly rate plans, special pricing and product lineup, visit one of our Cricket Wireless stores. 

About Cricket Wireless

Cricket is focused on inspiring smiles, one meaningful connection at a time. We offer an easy and high-quality wireless experience on our reliable nationwide network. Our affordable, straightforward service plans include monthly taxes and don’t require an annual contract. Our customers also enjoy basic to top-brand phones at affordable prices.  AT&T’s Prepaid Portfolio, which includes Cricket Wireless, is the nation’s fastest-growing prepaid provider since 2017.*** Smile. You’re on Cricket.

* Requires compatible device and eligible plan
** Must enroll within 7 days of activation
*** As of third quarter 2019 earnings

Cricket is a subsidiary of AT&T Inc. © 2019 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo are trademarks under license to Cricket Wireless LLC.

SOURCE Cricket Wireless

Cricket Wireless Store Opening Soon in Lewisburg

​VACANT LEWISBURG LOCATION SEES NEW LIFE

LEWISBURG, PA  —  There is a buzz of activity at 370/400 International Drive Lewisburg, PA, after standing vacant for over six years.  MAB Holdings LLC signed an agreement to acquire this prominent commercial property.  Located along the West Branch Highway (Route 15), near Walmart and Perkins Restaurant, the building at 370 is currently available to lease.  Offering 2,450 square feet of space, with a traffic count of 25,000 (source PennDot), this retail space is ready to use or renovate to your specifications.

“We are thrilled to be working on this project to bring these two buildings back to life in Lewisburg. They are in great condition and can be adapted to many different uses,” commented Michael Buffington of MAB Holdings LLC. Check out www.bpmproperty.com for more information.

One-Stop Communications of Pa Inc. will be opening their sixth Cricket Wireless store at 400 International Drive Lewisburg.  A lease has been executed and renovations are in process with a grand opening planned for this new store by late 2019 or early 2020. One-Stop Communications is an award winning local retailer providing central Pennsylvania with personal and business communication products for over 23 years.  Future announcements can be found at www.onestop.biz 

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