
When you contact us about service, the first thing we do is verify your address with mapping software to make sure the topography in the area does not block service to you. If that checks out, our technicians will complete a site survey at the time of installation to make sure the mapping software is correct and no trees or buildings are blocking your line of sight to one of our towers.
Our installation technicians are trained to determine the best location to make sure you have reliable service. Sometimes the line of sight to one of our towers is not always easy to determine. In the photo above, one of our antennas is pointed through an opening in the trees to a tower on top of the mountain, which is not visible in the photo.
We want to help as many people as possible get access to affordable and reliable high-speed internet. Service availability can vary from house to house, on the same street, so it is best to contact us so our service department can verify your location on an individual basis.
If you complete the form at www.oscinternet.com, we will start the process to determine if we can help you with high-speed internet and our service department will follow up with you.